We offer a variety of creative and decorative products, including:

• Wall art and decorative prints
  
• Canvas wall art
  
• Posters and art prints
  
• Diamond painting kits
  
• Paint-by-number kits
  
• Personalized and custom wall art
  
• Custom diamond paintings
  
• Custom paint-by-number products
  

Product availability may vary by collection.

Yes. We offer customized products that allow you to create a unique piece based on your own photo, text, or other customization information.

Depending on the product, customization options may include:

• Uploading your own photo
  
• Personalized text
  
• Choosing a size
  
• Selecting different product options
  
• Creating personalized artwork
  

Please check the individual product page for the customization options available for that product.

For products with customization options:

1. Select the product you would like to customize.
   
2. Choose your preferred size and available options.
   
3. Upload your image or enter the required customization information.
   
4. Carefully review your design and information.
   
5. Add the product to your cart.
   
6. Complete your order through checkout.
   

Please make sure all information is correct before submitting your order.

For the best results, we recommend uploading a clear, high-resolution image.

Photos with good lighting, clear subjects, and sufficient resolution generally produce better results.

Avoid uploading extremely blurry, heavily cropped, or very low-resolution images.

Yes. Most modern smartphone photos can be used for customization.

For the best result, we recommend using the original photo whenever possible rather than a screenshot or compressed image downloaded from social media.

If text customization is available for the product, you can add personalized text during the customization process.

Please carefully check spelling, names, dates, and other information before submitting your order.

We are generally unable to take responsibility for errors in customization information submitted by the customer.

Please contact us as soon as possible if you need to make a change.

Because customized products may enter production quickly, we cannot guarantee that changes can be made after production has started.

Once production has begun, changes or cancellations may no longer be possible.

Customized products are specially made for each customer.

If your order has already entered production, it generally cannot be canceled simply because you changed your mind or no longer want the product.

If the product has a manufacturing defect, arrives damaged, or we made an error with your customization, please contact us and we will review the issue.

Available sizes vary depending on the product.

Please check the size options listed on the individual product page before placing your order.

If you need help selecting the appropriate size, please contact our customer service team.

Frame availability depends on the specific product.

Please carefully review the product description and available options to determine whether the product includes a frame.

If a frame option is available, it will normally be shown on the product page.

Diamond painting is a creative craft in which small resin or acrylic diamonds are placed onto a specially designed canvas to create an artwork.

Our diamond painting products may be available in both standard and customized designs depending on the collection.

A paint-by-number kit provides a printed canvas with numbered areas corresponding to specific paint colors.

You simply follow the numbers and fill in the corresponding areas to create your artwork.

It is a relaxing and creative activity suitable for beginners and experienced hobbyists.

Available payment methods are displayed during checkout.

Depending on your location and checkout options, available payment methods may include major credit cards, debit cards, and other supported payment services.

Please contact us as soon as possible if you entered an incorrect shipping address.

We will try to update the address before your order is processed or shipped. However, we cannot guarantee that an address can be changed after shipment.

Please make sure your shipping information is accurate before completing your order.

After placing your order, you will receive an order confirmation email.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

You can use the tracking number to monitor your shipment.

Standard products are generally processed within 1–2 business days.

Customized products generally require 1–3 business days for production before shipment.

Processing times may be longer during holidays, promotional periods, or periods of unusually high order volume.

Our estimated standard shipping time is generally 3–7 business days after shipment.

Actual delivery times may vary depending on the destination, carrier, weather, holidays, and other circumstances.

Please see our Shipping Policy for additional information.

Yes. Tracking information will generally be provided once your order has been shipped.

Please allow approximately 24–48 hours for tracking information to become active after the shipping label has been created.

Sometimes tracking information may take some time to update after the package has been picked up by the carrier.

If the tracking information has not changed for several business days, please contact us and we will help investigate the shipment.

Please contact us within 7 days of delivery and provide:

• Your order number
  
• Photos of the damaged product
  
• Photos of the packaging
  
• Photos of the shipping label
  

Please keep the original packaging until the issue has been resolved.

We will review the information and determine whether a replacement, refund, or other solution is appropriate.

Because customized products are made specifically according to your submitted information, customized products generally cannot be returned or refunded simply because you changed your mind, selected the wrong size, or no longer want the product.

However, if your customized product arrives damaged, defective, incorrect, or materially different from the customization information you submitted, please contact us.

Eligible non-customized products may generally be returned within 30 days of delivery, provided that the product meets the requirements of our Return & Refund Policy.

The product should be unused, undamaged, and in its original condition and packaging.

Please review our Return & Refund Policy for complete details.

If you receive an incorrect product, please contact us within 7 days of delivery.

Please provide your order number and photos of the product you received.

If the error was caused by us, we will work with you to provide an appropriate solution.

If your customized product has a manufacturing defect, printing problem, significant quality issue, or is materially different from the customization information you submitted, please contact us within 7 days of delivery.

We may request photos or other information to verify the issue.

Depending on the situation, we may provide a replacement, refund, or another appropriate solution.

If you have questions about a product, customization, order, or shipment, please contact us at:

Email: dmahomedecor@outlook.com

Please include your order number when contacting us about an existing order so we can assist you more efficiently.

We’re always happy to help!